Help

What each part of the site and your account is for, and answers to the questions we get asked most.

Common questions

Something else? Get in touch — details below.

How do I check progress on my build?

Sign in and open My Builds — each build shows its own progress, invoices, and messages with the shop.

How do I get a quote for a restoration?

Use the Builds page — tell us about your truck and what you're after, and we'll get back to you with a plan and a quote. Every build is different, so we don't publish fixed pricing.

Can I visit the workshop?

By appointment only — Monday to Saturday, 07:00–15:00, no walk-ins. Already a client? Request a visit straight from your build's page instead of the public form.

Do you ship parts?

We don't offer shipping — parts are collection-only from the yard once your order's confirmed. Need it couriered? You're welcome to arrange your own courier for collection.

What's your returns policy on parts?

Depends on the part. Second-hand, salvage-yard parts — most of what we sell — come with no returns, no refunds, and no warranty at all, so make sure you know what you're buying before you order; message us for more photos first if a listing's photos don't show enough. New parts are different — those do get returns/refunds, get in touch if something's not right. Each listing shows which one it is.

I can't sign in / I don't have an account yet.

Accounts are created the first time you sign in — use the same email each time and you'll land in the same account.